We hope that you’ll love everything you ordered from oneluvclothing.store. If you’re unhappy, you are able to return or exchange within 30 days of the date it was delivered.
Note: We aren’t able to accept returns or exchanges unless they have been authorized by our Customer Service team ec******023@a***8.com We don’t accept returns for items returned in person without contacting us first. If you wish to return or exchange items make contact with us with your Order Number as well as the reason. Once we have received your email with an your request for exchange or return, one of the customer support representatives from our company will forward instructions for exchange or return back to you by email. Follow the directions to complete the exchange/return.
We’re sorry for the disappointment you experienced with the item you bought from oneluvclothing.store Follow the steps below to find out more about exchanges or returns.
Order Cancellation
a. If you cancel your order in less than 24 hours from purchase and haven’t been delivered, we’ll offer an entire refund.
b. We cannot accept an order cancellation request once the orders have already been delivered. You can apply for a return once receiving the shipment.
c. In general, you’ll get a refund in five to fifteen business days. (If you do not receive a refund in the timeframe of 30 days you must contact us by email)
Return/Exchange Process
a. The item can be exchanged or returned within 30 days of delivery date. Please note that requests made after the due date may not be accepted.
b. Return shipping costs are the cost of the customer.
C. We’ll notify you after we’ve completed your exchange or refund and you will receive the money made to the primary payment mode. In most cases, you’ll be able to receive your refund within 5 to 15 days. (If there is no refund after 30 calendar days you must contact us by email)
Please note that all items for exchange or return are to be returned in pristine condition damaged, undamaged, and unwashed with all original labels still in the original packaging. In the event that they are not returned, purchaser is accountable for all charges and there will be no refund. If you run into any issues, feel free to drop us an email at info@oneluvclothing.shop
For more information, contact:
If you have any further questions, please contact our customer services at: info@oneluvclothing.shop
1307 SW 4th St, College Place, WA 99324, USA